Puerto Rico (PR)
Puerto Rico is a self-governing US Commonwealth (Estado Libre Asociado) in the northeastern Caribbean, offering a unique blend of vibrant Latin culture, US legal framework, and tropical island living.
Capital: San Juan
Region: Americas
Language: Spanish
Currency: USD ($)
Cost of living: Moderate (index 65)
Emergency: 911
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Emergency Numbers
Save these numbers before you need them.
General Emergency
911
Police
911
Fire Brigade
911
Ambulance
911
Poison Control
1-800-222-1222 (US Poison Control Center, covers Puerto Rico)
Mental Health
ASSMCA Crisis Helpline: 1-800-981-0023 (free, 24/7, Spanish and English)
Domestic Violence
Línea de Crisis de Violencia Doméstica: 787-765-2285 / National DV Hotline: 1-800-799-7233
Child Protection
DCYF (Departamento de la Familia): 787-749-1333 / 1-800-981-8333
Road Assistance
AAA Caribbean: 787-622-9222. Roadside assistance for AAA members. Non-members can call for tow truck service at additional cost.
Urgent Care Centers (Centros de Cuidado Urgente)
911 for emergencies; see local listing for nearest urgent care
Puerto Rico has numerous urgent care centres in San Juan metro (Bayamón, Carolina, Caguas) and regional towns. For non-emergency after-hours care, urgent care centres are preferable to ERs.
Most urgent care centres open 7 days a week, typically 8am–9pm.
How to call emergency services in Puerto Rico
911 works from any phone in Puerto Rico, same as US mainland. Operators speak Spanish and English. State your location, nature of emergency, and stay on the line.