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Taiwan (TW)

A safe, democratic, tech-forward island with excellent public healthcare, dense transit, world-class food culture, and a strong base for East Asia.

Capital: Taipei
Region: Asia
Language: Mandarin Chinese
Currency: TWD (NT$)
Cost of living: Moderate (index 58)
Emergency: 110

Scam Warnings

Common scams targeting expats in Taiwan.

Taiwan has a serious and well-documented fraud problem that the government combats aggressively. The national 165 Anti-Fraud Hotline received over 30,000 reports in 2025 with total losses exceeding NT$8 billion. Phone impersonation of prosecutors and police, LINE-based investment fraud, and phishing are the top threats. Emergency: 110 (police), 119 (fire/ambulance). The 165 Anti-Fraud Hotline (operated by the National Police Agency) is the primary reporting channel for all fraud — available 24/7. Foreign residents can also use the Taipei City Police English line at english.police.gov.taipei.

Fake Prosecutor or Police Phone Call

critical

Taiwan's most damaging scam: a caller claims to be a prosecutor, police officer, or official from the Ministry of Justice, stating that the victim's bank account or identity has been implicated in money-laundering or drug trafficking. Victims are told to keep the call secret and transfer all funds to a "safe account" operated by the caller. The caller may send a fake official LINE account or an ID photo as false authentication. The National Police Agency's 165 hotline specifically warns about this tactic, which has caused billions of NT dollars in losses annually.

How to spot it
  • - Caller claims you are under investigation but must act immediately and secretly to protect yourself
  • - You are instructed to move your money to a "safe account" controlled by the caller — real investigators never do this
  • - Caller sends a fake court document, arrest warrant, or official LINE account to appear legitimate
  • - Any instruction to cut contact with family or bank staff while the call continues
  • - Sense of extreme urgency: "if you hang up your account will be frozen in minutes"
What to do: Hang up immediately. Prosecutors and police in Taiwan do NOT instruct citizens to transfer funds by phone. Call 165 (Anti-Fraud Hotline) or 110 (police) from a different phone to verify. If you have already transferred money: call your bank immediately and request a freeze, and call 165 to report — time is critical as banks can sometimes recover funds within hours.

LINE App Investment Group Fraud

critical

Taiwan uses LINE messaging heavily, and scammers exploit this to run investment fraud at scale. Facebook ads or random LINE adds lead victims into group chats managed by a fake "investment teacher" (老師) and their assistants. The group shows fabricated screenshots of gains. Victims are guided to deposit funds into a proprietary app that shows impressive but fictitious returns. Small initial withdrawals are permitted to build trust. When the victim attempts to withdraw larger amounts, invented "tax clearance fees," "security deposits," or "commission fees" are demanded — then all contact ceases. In January 2025 alone, Taichung prosecutors charged 7 people in a single scheme that defrauded a victim of NT$13.7 million.

How to spot it
  • - Invitation to a LINE investment group from a stranger or via Facebook advertisement
  • - Group structure has a "teacher," "assistant," and multiple fake "happy client" testimonials
  • - The investment platform requires downloading an APK from outside the App Store or Google Play
  • - Withdrawal is blocked pending payment of "tax," "fee," or "deposit" — this is a definitive scam indicator
  • - Returns of 10%+ per month with no coherent explanation of the strategy
What to do: Do not deposit any funds. Report the group to LINE Taiwan's reporting system (linked to the National Police Agency via the 165 network) and to the 165 Anti-Fraud Hotline. The Financial Supervisory Commission (FSC) at fsc.gov.tw maintains a list of unlicensed investment platforms — check before investing. If defrauded: report to 165 and to the Criminal Investigation Bureau (cib.npa.gov.tw).

Bank and OTP Phishing via SMS or LINE

critical

SMS and LINE messages impersonating major Taiwanese banks (CTBC, Cathay United, Fubon, E.SUN, Chunghwa Post) or the National Taxation Bureau claim that the recipient's account needs verification or that a tax refund is pending. The link leads to a fake page that captures card numbers, internet banking passwords, and OTPs. Because many expats have recently set up bank accounts and are unfamiliar with normal bank communications, they are disproportionately vulnerable.

How to spot it
  • - SMS or LINE message contains a URL that does not exactly match the bank's official domain
  • - Urgency pressure: "your account will be suspended within 24 hours unless you verify"
  • - Page requests your full card number, internet banking password, and one-time password simultaneously
  • - Tax refund message arrives outside the official filing period (May in Taiwan)
  • - Odd characters, slight misspellings, or non-standard Chinese in the message body
What to do: Never click links in financial SMS or LINE messages. Open your bank's official app directly or type the URL manually. Call the bank's customer service number (found on your card or the official website — not in the message). Report phishing to 165 and to the bank's fraud department.

Fake Rental Deposit Fraud

critical

Fraudulent rental listings for apartments in Taipei, Taichung, and other major cities appear on 591.com.tw, Facebook groups, and LINE community boards. The "landlord" — often claiming to be overseas — requests a deposit before any viewing, citing high demand. Foreigners seeking accommodation before arriving in Taiwan are a specific target. Properties are either non-existent, already rented, or the poster has no authority to rent them.

How to spot it
  • - Rent is significantly below the market rate for a comparable unit in that area
  • - Landlord insists on deposit transfer before any in-person viewing
  • - Landlord is based "abroad" and sends the lease agreement digitally before meeting
  • - No physical address for a rental agency; communication is exclusively via LINE or WhatsApp
  • - Listing was posted very recently with few or no verifiable reviews
What to do: Never pay any deposit without viewing the property in person and verifying the landlord's identity against their National ID or ARC. Use only reputable agencies or platforms with verified listings. If defrauded: report to 165 and to the Consumer Protection Commission at 1950.

Work Permit and Visa Fraud

critical

Scammers advertise job offers to foreigners that require working on a tourist or visa-exempt entry, or promise a work permit that never materialises. Some employers pay cash below the declared salary to avoid payroll taxes, while others request "processing fees" or hold the worker's passport. Taiwan's Workforce Development Agency (WDA) and National Immigration Agency (NIA) actively pursue illegal employment, meaning victims risk both financial loss and immigration consequences.

How to spot it
  • - Employer asks you to begin work on a visa-exempt or tourist entry without providing a clear timeline for permit application
  • - Salary offered in cash with no formal payslip or bank transfer
  • - Employer or agent requests your passport for "safekeeping" — this is not a legitimate requirement
  • - Job agency charges fees for placing you in a role — this is prohibited under Taiwanese law for most job categories
  • - Company cannot be verified in the Taiwan company register at gcis.nat.gov.tw
What to do: Verify any employer's registration at gcis.nat.gov.tw. Check work permit eligibility through the Workforce Development Agency (wda.gov.tw). Report illegal employment practices to the WDA or NIA. Contact the Bureau of Labor Insurance (bli.gov.tw) if wages are withheld.

Parcel Customs Fee Phishing

warning

A fake delivery notification via SMS or LINE claims your parcel is held at customs and requires a small fee (NT$50–300) to be paid via a link. The link captures card details and OTPs. Because international parcel volumes are high and many residents do receive genuine customs notifications, the scenario is credible. The Criminal Investigation Bureau has specifically listed this as one of Taiwan's top five fraud types.

How to spot it
  • - Notification arrives for a parcel you did not recently order or that you were not expecting
  • - Link in the message does not match the official carrier domain (e.g., chunghwapost.com.tw, fedex.com)
  • - Fee is unusually small for customs duty — this is intentional to reduce suspicion
  • - Page requests full card details rather than directing to an established payment gateway
What to do: Check parcel status directly on the carrier's official website or app using your tracking number. If you are unsure whether a customs notification is real, call Chunghwa Post at 0800-700-365 or your courier directly. Report fake delivery messages to 165.

Tax Refund Phishing

warning

Messages claiming to be from the National Taxation Bureau (財政部) or the Ministry of Finance offer a tax refund and direct recipients to a banking login page. For foreign residents unfamiliar with Taiwan's tax filing process (typically done in May at local revenue services or online via the MOF portal), these messages can appear plausible.

How to spot it
  • - Refund message arrives outside of Taiwan's annual filing season (March–May)
  • - Link leads to a bank login page rather than the official MOF tax portal (etax.nat.gov.tw)
  • - Message is in unusually poor Chinese or mixed English/Chinese
  • - Request for bank account credentials rather than just directing you to log in to your tax account
What to do: Access the official tax portal directly at etax.nat.gov.tw and log in with your National ID or ARC number. The tax authority will never send refunds via a link in an SMS. Report fake tax messages to 165 and to the Ministry of Finance.

Romance and Online Relationship Fraud

warning

Relationship-based fraud — including "pig-butchering" (殺豬盤) — is widely reported in Taiwan. Contact is made on dating apps, social media, or LinkedIn. After weeks of relationship-building, the contact introduces an investment opportunity or requests emergency financial assistance. The contact never meets in person or video calls in real time. Taiwan's CIB specifically warns about Xiaohongshu (RED) as a growing platform for romance-based fraud, with over 1,706 fraud complaints involving the platform recorded between January 2024 and November 2025.

How to spot it
  • - New online contact refuses real-time video calls despite available technology
  • - Relationship moves very quickly — declarations of affection within days
  • - Contact mentions investment profits and offers to introduce their "trading teacher"
  • - Sudden "emergency" — medical, legal, or travel — requiring you to send money
  • - Any investment platform recommended by a romantic contact, not independently researched
What to do: Stop contact. Reverse-image-search the profile photo. Report to 165 and to the Criminal Investigation Bureau (cib.npa.gov.tw). Do not be embarrassed — these operations are highly sophisticated and specifically designed to exploit human connection.

Overcharging Document or ARC Agents

info

Unofficial "helpers" or informal agencies charge foreigners excessive fees (NT$5,000–30,000+) for routine tasks such as ARC application, NHI enrollment, tax filing, or driving licence conversion — tasks that can be completed independently or through official channels at low cost. Some agents guarantee outcomes they cannot deliver, such as "guaranteed ARC approval" for a borderline case.

How to spot it
  • - Agent provides no written scope of work or itemised fee structure before payment
  • - Fee quoted is significantly above the official government charges for the service
  • - Agent "guarantees" an immigration or administrative outcome — officials cannot guarantee approvals
  • - Payment demanded entirely in cash with no receipt
What to do: Use the official National Immigration Agency website (immigration.gov.tw) for ARC applications. For NHI: nhi.gov.tw. For tax filing: etax.nat.gov.tw. If you need professional help, engage only licensed lawyers or certified administrative scriveners (行政書士) with a written engagement letter.

Reporting

Where to report: National Police Agency — emergency: 110 (police), 119 (fire/ambulance). 165 Anti-Fraud Hotline (24/7, operated by NPA): anti-fraud reporting and victim support — npa.gov.tw. Criminal Investigation Bureau cybercrime: cib.npa.gov.tw. Financial Supervisory Commission (investment fraud): fsc.gov.tw. Consumer Protection Commission: 1950.

Consumer helpline: 165 Anti-Fraud Hotline (24/7 fraud reporting and prevention advice). Consumer Protection Commission: 1950. FSC investor protection: 0800-020-712.