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Jordan (JO)

Jordan is a stable, welcoming Hashemite Kingdom at the crossroads of the Middle East — home to Petra, one of the Seven Wonders of the World, the legendary Wadi Rum desert, and the mineral-rich Dead Sea.

Capital: Amman
Region: Middle East
Language: Arabic
Currency: JOD (JD)
Cost of living: Very affordable (index 39)
Emergency: 911

Digital Services

Digital ID, e-government and essential apps in Jordan.

Jordan National ID / Iqama (residence permit)

Jordan does not have a unified national digital eID for expats. The Iqama (residence permit card) is the primary identity document for foreign residents. The jordan.gov.jo e-government portal provides digital access to many services once registered with your national number or Iqama number.

How to get it: Register at jordan.gov.jo with your national number or Iqama number. The Iqama itself is issued by the Directorate of Residency and Borders Affairs (DRBA) — apply through your employer or immigration sponsor after arrival.

Unlocks these services
Traffic violation checks and paymentMinistry of Labour work permit statusCivil status document queriesIncome tax filing (ISTD portal)Social Security contribution history downloads

E-Government Portal

https://www.jordan.gov.jo

The Jordan e-Government portal covers 800+ services. Many services are partially online but still require in-person visits for document submission and biometric collection. Portal is primarily Arabic; some sections in English. A national number or Iqama number is required to create an account.

Available services
Residence permit (Iqama) status and renewal trackingWork permit application status (mol.gov.jo)Traffic violation payment and driving licence services (dvld.gov.jo)Income tax filing and payment (istd.gov.jo)Social Security contribution history (ssc.gov.jo)Company registration and commercial records (mit.gov.jo)Customs clearance and import tracking (customs.gov.jo)Civil registration and family status documentsJordan Investment Commission business licensing (jic.gov.jo)

Essential Apps

ExpatCheapRent

Free
Housing

Expat-focused cheap rental finder at expatcheaprent.com — compares listings across major rental portals to help newcomers find affordable apartments.

OpenSooq

Free
Housing

Jordan's leading classified ads platform for apartment and house rentals, vehicles and used goods — the primary online rental search channel in Amman, Irbid and Aqaba.

Careem

Free
Transport

Dominant ride-hailing app in Jordan — also offers food delivery (Careem Now), package delivery and bill payments. Essential from day one in Amman.

Uber Jordan

Free
Transport

Alternative ride-hailing app available in Amman — useful as a backup to Careem with comparable pricing.

eFAWATEERcom

Free
Banking

Jordan's national bill payment platform — pay electricity (EDCO/JEPCO), water (Miyahuna), internet, phone and more. Available through all major Jordanian banks and as a standalone app.

Your bank app / CliQ

Free
Banking

Jordan's major banks (Arab Bank, Housing Bank, Cairo Amman Bank) offer mobile apps. The national CliQ instant payment system enables real-time peer-to-peer and merchant transfers across banks.

Talabat

Free
Food

Most popular food delivery platform in Jordan — covers Amman, Irbid, Aqaba and more with a wide restaurant selection.

Waze

Free
Navigation

Best navigation app for Amman — accurate real-time traffic data with an active Jordanian user community. More reliable than Google Maps for local routes.

Zain Jordan

Free
Telecom

Manage your Zain mobile account, top up, check data usage and pay bills — Zain supports eSIM for compatible devices.

WhatsApp

Free
Communication

Primary communication app for personal and business use in Jordan — landlords, colleagues, schools, doctors and service providers all use WhatsApp.

Aramex Ship & Track

Free
Courier

Track and manage Aramex deliveries — the most widely used international courier in Jordan for receiving packages from abroad.

Jordan Customs Portal

Free
Government

Track imports, check customs duties and monitor importation status at customs.gov.jo — useful for international package clearance.

Jordan has made significant strides in digital government services. Internet is reliable in Amman (35–80 Mbps fixed; 15–40 Mbps 4G LTE). 5G rollout is accelerating in Amman in 2026. SIM registration requires a passport at any operator shop.