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Andorra (AD)

Andorra is a tiny parliamentary co-principality nestled in the Pyrenees mountains between France and Spain, governed jointly by the French President and the Bishop of Urgell.

Capital: Andorra la Vella
Region: Europe
Language: Catalan
Currency: EUR (€)
Cost of living: Moderate (index 70)
Emergency: 112

Scam Warnings

Common scams targeting expats in Andorra.

Andorra is a small, high-trust society with a low overall crime rate — overt street scams common in larger tourist cities are rare. Three golden rules: verify any gestor or immigration adviser through the Col·legi de Gestors Administratius d'Andorra before paying a cent; never send money to an Andorran bank account for an investment opportunity without verifying the operator's AFA registration at afa.ad; and treat any SMS about an Andorran traffic fine or unpaid tax as smishing — confirmed by Andorran police in June 2026. Andorra joined SEPA in 2019 (operational since 2020) and uses the euro. Andorra is not an EU member but has its own 14-day consumer withdrawal right for distance contracts under domestic consumer law.

Smishing — Fake Traffic Fines and Tax Notices by SMS

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In June 2026 the Policia d'Andorra confirmed an active smishing campaign: fraudulent SMS messages posing as official traffic fine notices, featuring fake case numbers, malicious links, and threats of court proceedings if payment is not made within 48 hours. Andorran police made explicit: they never communicate fines or penalties via SMS. Similar campaigns impersonate CASS (social security), the tax authority (tributació), and Andorra Telecom.

How to spot it
  • - SMS claiming to be a traffic fine or court notice with a payment link — Andorran police do not issue fines by SMS.
  • - Email or SMS from an address not ending in @govern.ad, @cass.ad, or @andorratelecom.ad.
  • - Urgency language: 'your account will be suspended in 24 hours', 'final notice before legal action'.
  • - Links to websites with misspelled or variant domains (g0vern.ad, ca$$andorra.com).
  • - Request for your CASS card number and PIN by email or SMS.
  • - Grammar errors or unusual phrasing in what purports to be official Catalan or Spanish communication.
What to do: Log in directly to govern.ad, cass.ad, or tributacio.ad by typing the URL — never via email or SMS links. CASS and the Govern do not request credentials by email or SMS. Forward phishing messages to the relevant institution and delete. If you entered credentials on a fake site, change passwords immediately and contact your bank. Report to the Policia d'Andorra cybercrimes unit (policia@policia.ad or call 110).

Fake Residency Consultants and Immigration Brokers

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Individuals or companies posing as licensed immigration consultants or gestors charge €500–5,000+ for Andorran residency applications with promises of accelerated approvals or guaranteed passive residency. Some operate as 'Andorra residency packages' sold online to foreign nationals. Only licensed Andorran gestors administratius and qualified lawyers (advocats) are authorised to represent clients before the Servei d'Immigració. These scammers frequently target non-EU nationals and high-income individuals interested in tax relocation.

How to spot it
  • - Promises of guaranteed residency outcomes or fast-track processing not available in the official process.
  • - Upfront payment requests for the full fee before any service is delivered.
  • - Contact through social media only — no verifiable Andorran business address or company registration.
  • - Claims that the passive residency €50,000 bond and investment requirements can be avoided through a 'special arrangement'.
  • - Offers of Andorran residency without requiring you to physically visit Andorra.
  • - Prices far below market rate for a legitimate gestor (€500–2,000) or lawyer (€1,500–5,000 for complex cases).
What to do: Verify any gestor through the Col·legi de Gestors Administratius d'Andorra or ask for their business registration number (registre de comerç). Ask in expat Andorra communities for personal recommendations. Never pay the full fee before services are delivered. Report suspected fraud to the Batllia d'Andorra (Andorran court) and the Policia d'Andorra (policia@policia.ad).

Cryptocurrency and High-Yield Investment Fraud Exploiting Andorra's Tax Reputation

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Andorra's genuine low-tax status is used as credibility bait by fraudulent investment schemes. Scammers present themselves as Andorra-based fund managers or crypto brokers, claiming investments are held through 'Andorran structures' outside EU regulation. Victims are targeted via LinkedIn, Telegram, and social media with promises of 20–50% annual returns. Some schemes involve fake Andorran IBAN accounts. Andorra's financial sector is regulated by the AFA (Autoritat Financera Andorrana) and is CRS-compliant — legitimate Andorran funds are not secret or unregulated.

How to spot it
  • - Promises of guaranteed annual returns above 10–15% (a red flag in any jurisdiction).
  • - Claims of 'unregulated Andorran investment vehicles' exempt from EU or international oversight.
  • - Requests to send funds to an Andorran bank account before seeing a product prospectus or AFA authorisation.
  • - Pressure to invest quickly before a 'window' closes.
  • - Inability to verify the person's identity or the fund's AFA registration at afa.ad.
  • - Initial small test returns paid quickly to build trust before requesting larger sums.
What to do: Verify any investment vehicle through the AFA (afa.ad) registered entities list. Never send money to an account you cannot independently verify. Report to the AFA (afa.ad/contacte) and the Policia d'Andorra. For international schemes, also report to your home country's financial regulator.

Rental Scams Targeting Ski Season Workers

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Fake apartment listings target seasonal workers arriving for Grandvalira and Vallnord ski seasons (November–April). Fraudsters post attractive listings on Facebook Marketplace, Idealista, and international sites at below-market prices (€400–600 for apartments that typically rent for €800–1,200). They request deposits and first month's rent by bank transfer before allowing viewings. The apartment either does not exist or the scammer has no legal right to rent it. Andorra's severe housing shortage makes workers desperate and vulnerable to these offers.

How to spot it
  • - Below-market rent for a furnished apartment in peak ski season (€400–600 for what should be €900+).
  • - Landlord refuses to show the apartment in person before payment, claiming to be 'abroad'.
  • - Payment requested via bank transfer, Western Union, or cryptocurrency before signing any contract.
  • - Listing photos appear on multiple sites with different names or prices — verify with a reverse image search.
  • - WhatsApp-only contact with no verifiable Andorran phone number or address.
  • - Refusal to provide a formal rental contract (contracte d'arrendament) before any deposit.
What to do: Never pay a deposit without physically visiting the property and verifying the landlord's identity. Use established Andorran platforms (InfoAnuncios.ad, Habitaclia Andorra) and reputable real estate agencies (immobiliàries). Ask in expat Andorra communities whether a specific listing is genuine. Report scams to the Policia d'Andorra and to the platform on which the listing appeared.

Duty-Free Shopping Scams and Counterfeit Goods

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Andorra's duty-free status attracts counterfeit goods operations. Fake luxury goods (Louis Vuitton, Rolex, Ray-Ban, North Face) are sold by some informal vendors and occasional shops in tourist areas. Electronics sold as 'genuine' may be counterfeit or grey-market. 'Discounted' perfumes may be counterfeits. Customs fraud: some vendors offer to split purchases across multiple receipts to help buyers avoid their home country's import allowances — this is customs fraud and can result in fines or confiscation at Spanish or French border controls.

How to spot it
  • - Prices that seem impossibly low even for duty-free — genuine Rolex watches are not sold for €200 in any jurisdiction.
  • - Vendors operating from tables or informal setups rather than registered shops.
  • - Electronics without official EU CE markings or without original manufacturer packaging.
  • - Offers to write a lower price on receipts to help with customs — this is explicitly customs fraud.
  • - Perfumes without the manufacturer's official holographic seal and batch code.
What to do: Only buy luxury goods from official authorised dealers (check brand websites for Andorra-authorised retailers). Decline any offer to falsify receipts — customs fraud can result in fines of 200% of the value of goods at Spanish or French customs. Report counterfeit goods sellers to the Departament de Comerç d'Andorra (comerc@govern.ad).

Fake Andorran Company Formation Services

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Online services offer to set up 'Andorran companies' for foreign nationals wanting to benefit from Andorra's 10% corporate tax rate, for flat fees of €1,500–5,000. Some are scams that take fees and deliver nothing, or deliver shell companies that are not legally compliant. Others set up genuine companies but fail to mention that Andorra now requires real substance (physical presence, real directors in Andorra) and that the company is automatically enrolled in CRS (Common Reporting Standard) reporting — the account is not hidden from your home tax authority.

How to spot it
  • - Offering company formation without requiring you to visit Andorra or provide real KYC documents.
  • - Claims that an Andorran company will 'hide' income from your home country's tax authority — this is false.
  • - Promising company formation within 24–48 hours (the real process takes 4–8 weeks).
  • - Inability to provide the names of the directors and their verifiable Andorran addresses.
  • - Charging premium fees for nominee director services without explaining compliance requirements.
What to do: Use only registered Andorran law firms or gestors for company formation — verify registration with the Registre de Societats Mercantils d'Andorra (registresocietats.ad). Andorran companies are CRS-compliant — all accounts are automatically reported to participating countries. Get proper tax advice from your home country tax adviser before establishing any Andorran structure.

Overcharging by Unofficial Mountain Rescue Services

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Tourists and visitors sometimes face unexpected large bills from private helicopter operators after mountain incidents. The Grup de Rescat de l'Alta Muntanya (GRAE — Andorra's official mountain rescue) is government-funded and free for all mountain emergencies within Andorra's territory, for residents and visitors alike. Private helicopter operators may respond to incidents and present bills of €2,000–10,000+.

How to spot it
  • - Receiving a bill for mountain rescue after an incident even though GRAE responded.
  • - Private operators claiming 'government rescue is only free for Andorrans'.
  • - Requests for payment before treatment in a non-life-threatening situation.
  • - Being asked to sign payment forms while injured or distressed.
What to do: Mountain rescue within Andorra's territory: GRAE is the official responder and is free for all. Call 112 (general emergency) or 116 (medical emergencies) for official emergency services. Ensure your ski or travel insurance covers helicopter evacuation — many standard policies do not. Report billing irregularities to the Servei de Protecció Civil d'Andorra.

Reporting

Where to report: Policia d'Andorra — financial fraud and online scams: policia@policia.ad or call 110 (general) or 112 (emergencies). AFA (Autoritat Financera Andorrana) — investment fraud and financial scams: afa.ad/contacte. Departament de Comerç d'Andorra — consumer protection and counterfeit goods: comerc@govern.ad. Batllia d'Andorra (Andorran courts) — for civil fraud matters. Report smishing and phishing to the institution being impersonated (govern.ad, cass.ad) and to the Policia.

Consumer helpline: Oficina de Protecció al Consumidor (Andorra consumer protection office): consum@govern.ad, Carrer Prat de la Creu, Andorra la Vella, Monday–Friday 09:00–13:00. AFA consumer and investor protection: afa.ad. For cross-border purchases from Spain or France: European Consumer Centres (ECC-Net) can assist with EU-based seller disputes — eccnet.eu.